Terms of service

Terms of Service – Borovets Wooden

Overview
This website is operated by Borovets Wooden. Throughout the site, the terms “Borovets Wooden”, “we”, “us”, and “our” refer to Borovets Wooden. Borovets Wooden provides this website, including all information, tools, services, and items for purchase available from this site (“Services”), conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site or purchasing products, you engage with our Services and agree to be bound by these Terms of Service (“Terms”). These Terms apply to all users, including browsers, vendors, customers, merchants, and contributors of content.
Any new features, tools, or services added to the site shall also be subject to these Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the website constitutes acceptance of any changes.
Our store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell products online. You can review Shopify’s terms here.

1. Online Store Terms
1.1 By using this site, you confirm that you are of legal age to form a binding contract.
1.2 You may use our Services only for personal, non-commercial purposes and in compliance with applicable laws.
1.3 You are responsible for all activity under your account, including the use of your password. Unauthorized use may result in account suspension or termination.
1.4 You may sign up for an account if available, providing accurate, complete, and up-to-date registration information. You may not impersonate others or use another person’s information

2. Intellectual Property & Trademarks

2.1 All content on this site—including text, graphics, logos, product names, images, designs, and digital files—is protected by copyright and intellectual property laws.
2.2 The Borovets Wooden name, logo, and original designs are our property. You may not use, copy, reproduce, sell, or otherwise exploit our content without prior written permission.
2.3 Other names, logos, product and service names on the website may be trademarks of their respective owners.

3. Patents and Original Designs
3.1 Borovets Wooden designs, including wooden kitchenware, home décor items, and wall art, are protected by patents and copyright.
3.2 Unauthorized reproduction, sale, or use of these designs is strictly prohibited.

4. Product Information
4.1 We strive to display product details, colors, and textures accurately, but natural variations in materials or differences in monitor displays may occur.
4.2 Product availability, descriptions, and pricing are subject to change without notice.
4.3 Some items may be discontinued or out-of-stock. We reserve the right to limit sales to any individual, region, or jurisdiction.
4.4 Products are decorative; smaller objects (countries, islands, or design details) may be simplified.

5. Orders, Prices & Payments
5.1 Prices listed on the site are valid at the time of purchase. Prices for items may vary between our website and other retail platforms.
5.2 Once an order is completed, prices will not be adjusted unless explicitly stated in a promotional offer.
5.3 We reserve the right to modify or discontinue any product or service at any time without prior notice.
5.4 Orders may be limited or canceled at our discretion, including per account, per household, or per payment method. We reserve the right to refuse service to anyone violating this policy.
5.5 Taxes, customs duties, and import fees are the responsibility of the customer and are not included in the product price. Borovets Wooden is not responsible for delays caused by customs.
5.6 Payment methods are governed by your agreement with your payment provider. Borovets Wooden reserves the right to cancel orders if a payment method is declined, unauthorized, or suspected of fraudulent activity.

6. Order Preparation & Shipping
6.1 Order processing typically takes:
1–4 business days for local shipments (within Ukraine)
3–5 business days for Europe and international orders
6.2 Shipping and preparation are separate processes. Orders are prepared and shipped only on business days (Monday–Friday). Weekends and public holidays are excluded.
6.3 Delivery times are estimates and may vary due to carrier delays, customs, or other unforeseen circumstances.

7. Limits on Purchases
7.1 Borovets Wooden does not authorize purchases for resale purposes.
7.2 We may limit or cancel quantities purchased per person, per household, or per order. This includes orders placed under the same customer account, payment method, or shipping address.
7.3 Orders suspected to be made by resellers, distributors, or dealers may be refused.
7.4 We reserve the right to modify this policy at any time without notice.

8. Mobile Messaging / SMS Terms
8.1 By providing your mobile number, you consent to receive SMS or MMS messages from Borovets Wooden, including promotional content and order updates.
8.2 Message frequency may vary. Standard carrier rates may apply.
8.3 You can opt out at any time by replying STOP. You may receive a one-time confirmation message upon opting out.
8.4 Consent to receive messages is not required to make a purchase.

9. User Conduct
You agree not to:
Violate any local, national, or international laws.
Infringe intellectual property rights or rights of privacy.
Upload or transmit harmful, threatening, offensive, obscene, defamatory, or illegal content.
Transmit viruses, malware, or any destructive code.
Collect personal information of other users without consent.
Impersonate others or submit false information.
Violations may result in suspension or termination of account access.

10. User Submissions & Feedback
10.1 Comments, suggestions, or other submissions may be used by Borovets Wooden at our discretion without obligation.
10.2 You are responsible for ensuring submissions do not violate third-party rights or applicable laws.
10.3 We may monitor, edit, or remove content that we determine to be unlawful, offensive, or objectionable.

11. Personal Information
11.1 Submission of personal information is governed by our [Privacy Policy].
11.2 By using our Services, you consent to the collection, use, and disclosure of information as described in the Privacy Policy.

12. Returns & Refunds
12.1 Please refer to our [Refund & Return Policy] for full details.
12.2 Personalized, engraved, or custom-made items may not be eligible for return.
12.3 Returns must comply with the conditions set forth in the Refund Policy, including condition of items and proof of purchase.

13. Disclaimer & Limitation of Liability
13.1 Borovets Wooden provides the website, products, and services “as is” and “as available.”
13.2 We do not warrant that the website or services will be uninterrupted, error-free, or completely accurate.
13.3 To the fullest extent permitted by law, Borovets Wooden and its affiliates are not liable for any direct, indirect, incidental, special, or consequential damages, including loss of profits, data, or other intangible losses.

14. Indemnification
You agree to indemnify and hold Borovets Wooden, its affiliates, directors, officers, employees, agents, and licensors harmless from any claims, damages, or expenses arising from your violation of these Terms or applicable law.

15. Termination

15.1 You may stop using the Services at any time.
15.2 Borovets Wooden may suspend or terminate access at our discretion, especially for violations of these Terms.
15.3 Termination does not release you from obligations incurred prior to termination.

16. Governing Law
These Terms are governed by the laws of Ukraine, without regard to conflict of law provisions.

17. Changes to Terms
We may update these Terms at any time. Continued use of the website or Services constitutes acceptance of any changes.

18. Contact Information
Questions about these Terms should be directed to:
mashkaaborovets@gmail.com